The issuer says it's processing refund requests in order of travel date, so if your reservation is a month or more out, you may need to wait a bit longer to hear back. Once you submit the form, Chase should be in touch within seven business days. Initially, the form required you to enter the type of travel you're trying to cancel, dates, and airports, but it's since been streamlined. Once you've navigated to the online request form, you'll need to provide: You'll need to be logged into your Chase account. How to get refunded for travel booked with Chase points When using a credit card, it's important to pay your balance in full each month, make payments on time, and only spend what you can afford to pay. These cards won't be worth it if you're paying interest or late fees. We're focused here on the rewards and perks that come with each card. Here's what you need to know if you want to get refunded for an upcoming reservation. This should streamline the process of getting refunded and help you avoid long wait times on the phone. If you booked travel through the Chase Ultimate Rewards website - either using points from a card like the Chase Sapphire Preferred® Card or Chase Sapphire Reserve® or with cash - you'll now be able to submit a cancellation request online. ![]() Airlines and hotels have responding by adjusting their cancellation and change policies - and you may also have some recourse if you booked a trip through your credit card travel portal. By clicking ‘Sign up’, you agree to receive marketing emails from InsiderĪs well as other partner offers and accept ourĪround the world, travel plans are being waylaid due to the coronavirus.
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